Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. Please select the card type you would like to use for the transaction. To know more about the cookies used in this website refer to our Cookie Policy. The Transaction was cancelled by the customer. The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. This vendor's rules require a successful 3D-Authentication. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. Unable complete transaction due to resubmission of authorisation request by client. How can this new ban on drag possibly be considered constitutional? The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. The message POSTed to the Sage Pay system was of an invalid type. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). The user does not have permission to view this transaction. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. You will have to check the content of this field ensuring that no invalid characters are also contained. Specified already exists. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. Authentication credentials are missing or incorrect. The TxType requested is not active on this account. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. The Success URL value will need to be provided within your crypt string when posting your transaction registration. Only zero or positive decimal value, to 2 decimal places. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. Any URL's which are longer will generate this system message. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. You will only be able to perform a VOID against a transaction once. You will need to ensure that the start date selected is not later than the current date. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. 3D Secure rule not added. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. 3D accelerator card is not supported! If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. To review, open the file in an editor that reveals hidden Unicode characters. You can only AUTHORISE an AUTHENTICATED transaction. The PaymentSystem used for the original transaction does not support repeat transactions. Please ensure that you only use a fully qualified URL. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. The RelatedTxAuthNo does not match the original transaction. bloomfield, nj water meter replacement. Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. The certificate must have a valid user principal name (UPN). If you are providing a value which has more that 20 characters then you will receive this system message. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. Follow the steps to solve this issue . This field is compulsory and must be passed. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. One or more of the specified already exists for the merchant number/currency combination. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. The card type field contain a value which specifies the card that is being sent to us. Pick Up Card. When you are prompted to restart the computer, click Restart . All cards issued are part of a range - this is defined by the first 9 digits of the card number. You may need to zero pad your subnet mask so that each number block contains three digits. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. Any value longer than this will generate this system message. In this case, you will need to use another card to make the purchase. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. Some cards have restrictions on cross-border usage. Find centralized, trusted content and collaborate around the technologies you use most. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. Easiest way is likely hit the Windows key (Windows 7 through 8.1), and start typing Device Manager. cannot be before this month. The Delivery Address contains invalid characters. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. f: Alt+Tab to a popped up window name 'Message" which contains the following. Some debit cards require a PIN to be entered. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. This Authorise would exceed 115% of the value of the original transaction. golden retriever breeders scotland. The ReleaseAmount larger the original amount. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. Please contact support to re-enable this functionality. The deferred transaction has been successully released and will be sent for settlement. This is a notification system message to inform you that the transaction was cancelled by the customer. The required service is not available or invalid. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. The Billing Address2 contains invalid characters. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. GBP for UK Sterling, USD for U.S Dollars. The Delivery City contains invalid characters. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. If you have not supplied the correct value in the RelatedVPSTxId field, have not submitted it in full or it is incorrectly formatted then you will receive this system message when our systems try to validate the post. Why is this sentence from The Great Gatsby grammatical? If any other characters or spaces are being passed or provided, then you will receive this error code and message. There is not really any big negative to having the CSM enabled. All cards issued are part of a range - this is defined by the first 9 digits of the card number. If no card address is provided you will be presented with this error message. You have not provided us with the correct value within the VPSTxId field. To learn more, see our tips on writing great answers. Any other characters or lengths will produce this error. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. vegan) just to try it, does this inconvenience the caterers and staff? You must also ensure that there are no spaces within this card number. The client failed to send a request in the time allowed by the server. The ApplyAVSCV2 flag is invalid. The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. It would be good to implement the error codes such as: 4020 : Information received from an Invalid IP address 4009 : The Amount including surcharge is outside the allowed range. Possible solutions. The AccountType is not setup on this account. You will need to send the long card number only which is situated on the front of the customers card. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. Client IP address is restricted by the vendor. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. The card number that you have entered on the payment pages is not a valid card type. 4021 : The Card Range not supported by the system. The TxType requested is not supported on this account. It is likely that you are submitting several email addresses which is therefore generating this system message. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Try a different card" solved. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. Answer (1 of 3): Most Probable reason that your Graphics Card is not working: * The Motherboard of you computer does not support (have the required hardware slot) for . Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. A transaction is unable to be registered without this information. The payment will now appear as a failed transaction. Either provide the user with access to the chosen or select another which the user has access to. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. The PaymentSystem does not support direct refund. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. Form transactions are disabled for this vendor in the test environment. The resource requested is no longer available and no forwarding address is available. Everything worked as expected and a new resource has been created. Only zero or positive decimal values, to 2 decimal places. The number of authorisation attempts exceeds the limit. The latter rulebase is set up as default on all Sage Pay accounts. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. The original transaction was carried out by a different Vendor. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. Provided vendor name does not exist in the system. The VPSProtocol value is not supported by the system in use. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. You will need to check your code to ensure that the currency type is the same as the original transaction. A valid value is required,this must be value between 0 and 999999999.99. If you are providing a value which has more that 200 characters then you will receive this system message. The crypt string has been encoded incorrectly. The Authorisation attempt was Declined by the cardholder's card-issuing bank. Asking for help, clarification, or responding to other answers. Incorrect Fixed value entered. Discover why the boy has been trapped . Thanks for contributing an answer to Stack Overflow! Transaction not in paypal registered state. We could not process your message, please check your integration settings or contact the support team. The Delivery Address1 contains invalid characters. The following language code(s) are either not valid or not supported: . You are not passing the currency field through with your transaction. You will need to check your code to ensure that you have supplied this value in the Vendor field. A surreal understated experience about loss and finding new life inspired by real-life experiences. Your transaction has been successfully Voided and will not be sent for settlement at the end of the day. From System Information; Step-1. The Card Range not supported by the system. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. Cannot create a token from a token transaction. Please ensure that you are posting this field with each transaction and that you use the correct value. A required parameter is missing. You may need to zero pad your ip address so that each number block contains three digits. Facebook Ad Account payement error"The card type you entered isn't supported. The value which is being sent accross in this field is more than this. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. The Vendor field should contain the vendor name supplied by Sage Pay, or selected by you when completing your online application form. The DeliveryFirstnames field is required. The DeliveryAddress and DeliveryPostcode are required. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. The Card Range requires 3D-Authentication, its not supported by the vendor. No further action needed. You will only be able to enter up to 10 characters in the card post code box on the payment pages. This is an important field as it allows us to identify and process the transaction through your account. This URL must be http:// or https:// and be no more than 255 characters in length. Returned when a transaction is declined or rejected. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. An ERROR has occurred on the Sage Pay System. If a value is supplied, should contain either 0 or 1. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. If a value is supplied, should contain either 0 or 1. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. E.g. Please check and retry. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers.
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